Public bug reported:
Binary package hint: gnome-mount
Hello,
Gnome-mount "cannot mount volume" has already some open bugs (#146686,
#236309). This one is very similar and seems to me like a low-hanging fruit
interesting a LOT of users.
Start point: normal users never disconnect properly their external drives under
windows. So when they connect it on a Ubuntu station, they have a cryptic
message (see screenshot cannot-mount.png attached).
_However_, this message is not the generic gnome-mount message when unable to
mount. Gnome-mount already did the hard part : identifying a bad unmount under
Windows. That means only some GUI love is needed.
Please see cannot-mount_redesign.png attached for my redesign proposal (please
make abstraction of the windowish look, it has been mocked up in Visio). My
comments:
- Display a measured compromise of technical content by default. Currently,
gnome-mount includes nothing by default, and proposes to expand the whole
technical "details". A sensible initial display is probably in the middle.
- The current gnome-mount diagnostic is excellent, so lets keep the idea, but
state it in an understandable manner: the word Windows should appear in the
first line, followed by a hint on why we are here ((trying to) educate the user)
- Possibilities are alternative, not sequential, so we should use dashes, not
numbers
- Need to include the risks of forcing mount (what are they?)
- And most importantly, actually do the thing via a single click, instead of
suggesting doing it via a terminal. The average Joe will never ever try to do
it manually
- Displaying the device name (wdExt in my case) would be even better
NOTE: I can't find gnome-mount in GNOME Bugzilla. I googled it a bit be
I'm unsure of what to do for upstream reporting. Can somebody give me a
hint?
Regards,
Ronan
Details
---------
Ubuntu Intrepid alpha6, up2date 2008/09/29
Gnome 2.24.0
gnome-mount 0.8~svn20080225-0ubuntu4
** Affects: gnome-mount (Ubuntu)
Importance: Undecided
Status: New
** Tags: gnome mockup mount usability
--
improve "cannot mount volume" prompt for not properly unmounted NTFS volumes
https://bugs.launchpad.net/bugs/275951
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