** Attachment added: "cannot-mount_redesign.png" http://launchpadlibrarian.net/18042806/cannot-mount_redesign.png
** Description changed: Binary package hint: gnome-mount Hello, Gnome-mount "cannot mount volume" has already some open bugs (#146686, #236309). This one is very similar and seems to me like a low-hanging fruit interesting a LOT of users. - Start point: normal users never disconnect properly their external drives under windows. So when they connect it on a Gnome station, they have a cryptic message (see screenshot cannot-mount.png attached). + Start point: normal users never disconnect properly their external drives under windows. So when they connect it on a Ubuntu station, they have a cryptic message (see screenshot cannot-mount.png attached). _However_, this message is not the generic gnome-mount message when unable to mount. Gnome-mount already done the hard part : identifying a bad unmount under Windows. That means only some GUI love is needed. Please see cannot-mount_redesign.png attached for my redesign proposal (please make abstraction of the windowish look, it has been mocked up in Visio). My comments: - Display a measured compromise of technical content by default. Currently, gnome-mount includes nothing by default, and proposes to expand the whole technical "details". A sensible initial display is probably in the middle. - The current gnome-mount diagnostic is excellent, so lets keep the idea, but state it in an understandable manner: the word Windows should appear in the first line, followed by a hint on why we are here ((trying to) educate the user) - Possibilities are alternative, not sequential, so we should use dashes, not numbers - Need to include the risks of forcing mount (what are they?) - And most importantly, actually do the thing via a single click, instead of suggesting doing it via a terminal. The average Joe will never ever try to do it manually - Displaying the device name (wdExt in my case) would be even better NOTE: I can't find gnome-mount in GNOME Bugzilla. I googled it a bit be I'm unsure of what to do for upstream reporting. Can somebody give me a hint? Regards, Ronan Details --------- Ubuntu Intrepid alpha6, up2date 2008/09/29 Gnome 2.24.0 gnome-mount 0.8~svn20080225-0ubuntu4 ** Tags added: gnome mockup mount usability ** Description changed: Binary package hint: gnome-mount Hello, Gnome-mount "cannot mount volume" has already some open bugs (#146686, #236309). This one is very similar and seems to me like a low-hanging fruit interesting a LOT of users. Start point: normal users never disconnect properly their external drives under windows. So when they connect it on a Ubuntu station, they have a cryptic message (see screenshot cannot-mount.png attached). - _However_, this message is not the generic gnome-mount message when unable to mount. Gnome-mount already done the hard part : identifying a bad unmount under Windows. That means only some GUI love is needed. + _However_, this message is not the generic gnome-mount message when unable to mount. Gnome-mount already did the hard part : identifying a bad unmount under Windows. That means only some GUI love is needed. Please see cannot-mount_redesign.png attached for my redesign proposal (please make abstraction of the windowish look, it has been mocked up in Visio). My comments: - Display a measured compromise of technical content by default. Currently, gnome-mount includes nothing by default, and proposes to expand the whole technical "details". A sensible initial display is probably in the middle. - The current gnome-mount diagnostic is excellent, so lets keep the idea, but state it in an understandable manner: the word Windows should appear in the first line, followed by a hint on why we are here ((trying to) educate the user) - Possibilities are alternative, not sequential, so we should use dashes, not numbers - Need to include the risks of forcing mount (what are they?) - And most importantly, actually do the thing via a single click, instead of suggesting doing it via a terminal. The average Joe will never ever try to do it manually - Displaying the device name (wdExt in my case) would be even better NOTE: I can't find gnome-mount in GNOME Bugzilla. I googled it a bit be I'm unsure of what to do for upstream reporting. Can somebody give me a hint? Regards, Ronan Details --------- Ubuntu Intrepid alpha6, up2date 2008/09/29 Gnome 2.24.0 gnome-mount 0.8~svn20080225-0ubuntu4 -- improve "cannot mount volume" prompt for not properly unmounted NTFS volumes https://bugs.launchpad.net/bugs/275951 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
