Arnaud Blouin wrote: > Please, when you print a document, try to get the cupsys log: > this is a file where CUPSYS writes information about what it is doing. Almost > all printing problems can be diagnosed from the error log, so it is the first > place to look to start solving problems. To be useful, you must change the > logging level: > > 1.Select "System" -> "Administration" -> "Printing" in the main menu of > your desktop. The printer setup tool system-config-printer will open. Select > "Server Settings" in the list on the left. Then check the check box "Save > debugging information for troubleshooting" and click "Apply". > 2. In /etc/cups/cupsd.conf, find the line "LogLevel ..."; change it to" > LogLevel debug"; save. > 3. 'sudo /etc/init.d/cupsys restart' > 4. Try to print something. > 5. Add /var/log/cups/error_log as an attachment to the bug report. > > Set to incomplete until we have the wanted log. > > ** Changed in: cupsys (Ubuntu) > Status: New => Incomplete > > Have resolved the problem by removing the printer from the server and reinstalling it and using the webpage:631 reinstalled the driver.
had no problems since, so was a server (debian etch) issue not ubuntu although the symptoms pointed to the latter many thanks and apologies for not reporting the fix when done. Regards Frank -- unable to print to cups, testprint ok https://bugs.launchpad.net/bugs/254529 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
