I was also able to find resolution by installing the below packages.  I had 
wrongly made the assumption that vpn was part of the out of box experience - 
I'm kicking myself for not seeing the obvious now though.
 
I do think this would be a welcomed addition in the future especially for users 
like myself who are just not picking up linux.
 
Thank you for your help,
Devin

________________________________

From: [EMAIL PROTECTED] on behalf of Pete Goodall
Sent: Tue 10/21/2008 7:19 AM
To: McBride, Devin
Subject: [Bug 258185] Re: Cannot add a vpn connection through Network Manager


I'm glad you have things sorted, and I think you suggestion is a good
one.  We are obviously way beyond feature freeze for Intrepid, but this
feedback can be considered for Jaunty (Ubuntu 9.04).  I will file a
separate enhancement bug.

Devin McBride, are you still seeing this behaviour and if so do you have
all the required packages installed?

--
Cannot add a vpn connection through Network Manager
https://bugs.launchpad.net/bugs/258185
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of the bug.

Status in "network-manager-openvpn" source package in Ubuntu: Confirmed

Bug description:
Binary package hint: network-manager-openvpn

I have installed openvpn and network-manager-openvpn, but when I click
on nm-applet -> VPN Connections -> Configure VPN, the [ Add ] button is
inactive, as are all the buttons in this tab.  All the other nm-applet
tabs (Wired, Wireless, Mobile Broadband, DSL) have active buttons.
Afaict, I cannot configure a vpn with Network Manager.

-- 
Cannot add a vpn connection through Network Manager
https://bugs.launchpad.net/bugs/258185
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