Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately we can't fix it without more information.
CUPS error_log is a file where CUPS writes information about what it is
doing. Almost all printing problems can be diagnosed from the error log,
so it is the first place to look to start solving problems. To be
useful, you must change the logging level:
1. In Ubuntu Gutsy or newer, select "System" -> "Administration" ->
"Printing" in the main menu of your desktop. The printer setup tool
system-config-printer will open. Select "Server Settings" in the list on the
left. Then check the checkbox "Save debugging information for troubleshooting"
and click "Apply".
2. In all Kubuntu versions and Ubuntu Feisty or older edit the file
/etc/cups/cupsd.conf, find the line LogLevel ... and change it to LogLevel
debug, save the file. Then restart CUPS:
$ sudo /etc/init.d/cupsys restart
3. Try to print something.
4. Add /var/log/cups/error_log as an attachment to the bug report.
** Changed in: cups (Ubuntu)
Sourcepackagename: None => cups
Status: New => Incomplete
--
print button is unclickable in intrepid
https://bugs.launchpad.net/bugs/290941
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
