ok.  2 different ways immediately spring to mind.

1st way.  
  Open a terminal window 
             Apps - Accessories - Terminal (as you know)
  type in  su 
             for super-user - this gives you 'root privileges'
  enter the root password, 
             if you can't remember this use the 2nd way
  now type in dpkg --configure -a

2nd way
  Open a terminal window 
             Apps - Accessories - Terminal (as you know)
  type in  sudo dpkg --configure -a
             sudo cheats your way into running a command as 
             though you were the superuser, it turns a blind eye to 
             the fact that you arent.  It's good for one-off commands 
             such as the one given.  Also it means you don't need the 
             root password (at least not in Ubuntu but some other 
             distros would require it.)
  enter your user password 

I haven't got a clue what dpkg --configure -a did when i tested it on my
machine, i checked through which repositories it looks up but couldn't
see any change.  I guess i should have looked first ;)

-- 
Synaptic crashes and will not boot after
https://bugs.launchpad.net/bugs/307786
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