Ok, i haven't read most of the thread so i might just repeat a lot.
I'm in England and few people have even heard of Linux at all. When i ask
someone in a computer shop or an internet cafe owner or a library network
administrator or anyone the general public are likely to meet and trust about
IT issues they all say the same three things about linux:-
1. It's old
2. It doesn't 'work out of the box' let alone 'plug and play'
3. It's unreliable
Now add into the mix the impression that:-
4. It's difficult to get help with any problems with Linux
The truth doesn't seem to matter when people have had their opinions
pre-packaged for them.
I think most linux users can see that 2 & 3 are completely the reverse
of the truth but 1 will require the hard-ware manufacturers to be either
a little less paranoid or a little more helpful. 4 is inevitable until
critical mass is achieved.
Regarding 4 - most people know a little bit of how to fix or do
something in Windows. A noob might find they get advice from a friend,
co-worker or a stranger in a pub might know or someone waiting at a bus
stop might help. I think it might be worth wondering why noobs to Linux
are so wary of asking help on-line or seeking technical support.
--
Microsoft has a majority market share
https://bugs.launchpad.net/bugs/1
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