I can reproduce the part where if you "don't first remove the
/media/External directory, it will mount it to /media/External_".

This seems to be a permissions problem. gnome-mount uses HAL to mount
external mediums. HAL usually mounts to /media/$disklabel. If you
manually created /media/External as root (sudo mkdir /media/External) or
somehow the permissions of that folder gets changed, then HAL does not
have the permission to mount to that directory. Hence using
/media/External_.

Perhaps you could try unplugging the external medium, removing that
directory (sudo rmdir /media/External) and External_ if it exists, then
try plugging the external medium back, and mounting it with gnome-mount.

Mixing the use of gnome-mount and mount may cause permissions problems
sometimes.

Hope that helps!

-- 
Error unmounting external hard drive
https://bugs.launchpad.net/bugs/332016
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