Thanks for your bugreport.

Could you please go to applications/terminal and run:
$ gksu id
$ sudo apt-get check
$ sudo synaptic
and attach the output of these commands to this bugreport?

** Changed in: update-manager (Ubuntu)
     Assignee: (unassigned) => Michael Vogt (mvo)
       Status: New => Incomplete

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will not update or load add software. starts then white box appears and then 
nothing
https://bugs.launchpad.net/bugs/340740
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