I had this problem. May or may not have the same cause: Last msg issued was :
[Errno 2] No such file or directory: '/etc/shadow'
Adding shadow password support fixed it. My opinion is this should be
turned on by default.
You can switch it on by:
sudo shadowconfig on
See /usr/share/doc/passwd/README.Debian
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User Management Module doesn't load
https://launchpad.net/bugs/67013
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