This is NOT a good automated response. Is this the kind of "customer
care" we want Ubuntu to be famous for?

Where is the apology to the customer? Where are alternative help
strategies offered?

https://help.ubuntu.com/community/HowToGetHelp

http://www.ubuntulinux.org/support

The launchpad janitor message makes me ashamed to be connected to
Ubuntu. I see this as worse than merely a "blocker"

-- 
Janitor's rude message
https://bugs.launchpad.net/bugs/350246
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

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