** Attachment added: "lspci_output.txt" http://launchpadlibrarian.net/25569506/lspci_output.txt
** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/25569507/Dependencies.txt ** Attachment added: "ProcMaps.txt" http://launchpadlibrarian.net/25569508/ProcMaps.txt ** Attachment added: "ProcStatus.txt" http://launchpadlibrarian.net/25569509/ProcStatus.txt ** Description changed: Binary package hint: nautilus After booting my HP NC8000 laptop PC, I go to Places--> Computer and double-click on the CD-RW/DVD-ROM Drive shortcut. When I do this, I get the following error message: Unable to mount location Can't mount file There is also a DBus error message that pops up when I place a data disc - in the CD drive. I also cannot open DVD or CD Audio discs and get the - same error as above: + in the CD drive. + + <b>I also cannot open DVD or CD Audio discs and get the same error as + above: Unable to mount location Can't mount file - - This error has been reported several times with users running Ubuntu - 8.10, please see the following posts: + </b> + This error has been reported several times with users running Ubuntu 8.10, please see the following posts: http://ubuntuforums.org/showthread.php?t=1118041&highlight=unable+mount+CDROM http://ubuntuforums.org/showthread.php?t=1047843&highlight=unable+mount+CDROM I have attached the output of lspci and dmesg to this bug report, please update this bug report with any additional logfile/information you need. Regard, JB ProblemType: Bug Architecture: i386 DistroRelease: Ubuntu 8.10 ExecutablePath: /usr/bin/yelp NonfreeKernelModules: fglrx Package: yelp 2.24.0-0ubuntu2 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/bin:/usr/X11R6/bin LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: yelp Uname: Linux 2.6.27-11-generic i686 ** Description changed: Binary package hint: nautilus After booting my HP NC8000 laptop PC, I go to Places--> Computer and double-click on the CD-RW/DVD-ROM Drive shortcut. When I do this, I get the following error message: Unable to mount location Can't mount file There is also a DBus error message that pops up when I place a data disc in the CD drive. - <b>I also cannot open DVD or CD Audio discs and get the same error as + I also cannot open DVD or CD Audio discs and get the same error as above: Unable to mount location Can't mount file - </b> - This error has been reported several times with users running Ubuntu 8.10, please see the following posts: + + This error has been reported several times with users running Ubuntu + 8.10, please see the following posts: http://ubuntuforums.org/showthread.php?t=1118041&highlight=unable+mount+CDROM http://ubuntuforums.org/showthread.php?t=1047843&highlight=unable+mount+CDROM I have attached the output of lspci and dmesg to this bug report, please update this bug report with any additional logfile/information you need. - Regard, + Regards, JB ProblemType: Bug Architecture: i386 DistroRelease: Ubuntu 8.10 ExecutablePath: /usr/bin/yelp NonfreeKernelModules: fglrx Package: yelp 2.24.0-0ubuntu2 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/bin:/usr/X11R6/bin LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: yelp Uname: Linux 2.6.27-11-generic i686 ** Description changed: Binary package hint: nautilus - After booting my HP NC8000 laptop PC, I go to Places--> Computer and - double-click on the CD-RW/DVD-ROM Drive shortcut. When I do this, I get - the following error message: + After booting my HP NC8000 laptop PC, I place a data CD in my laptop's + CD drive and go to Places--> Computer and double-click on the CD-RW/DVD- + ROM Drive shortcut. When I do this, I get the following error message: Unable to mount location Can't mount file There is also a DBus error message that pops up when I place a data disc in the CD drive. I also cannot open DVD or CD Audio discs and get the same error as above: Unable to mount location Can't mount file This error has been reported several times with users running Ubuntu 8.10, please see the following posts: http://ubuntuforums.org/showthread.php?t=1118041&highlight=unable+mount+CDROM http://ubuntuforums.org/showthread.php?t=1047843&highlight=unable+mount+CDROM I have attached the output of lspci and dmesg to this bug report, please update this bug report with any additional logfile/information you need. Regards, JB ProblemType: Bug Architecture: i386 DistroRelease: Ubuntu 8.10 ExecutablePath: /usr/bin/yelp NonfreeKernelModules: fglrx Package: yelp 2.24.0-0ubuntu2 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/bin:/usr/X11R6/bin LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: yelp Uname: Linux 2.6.27-11-generic i686 -- Unable to mount or read CD drive https://bugs.launchpad.net/bugs/362639 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
