** Also affects: pidgin-libnotify (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: pidgin-libnotify (Ubuntu)
   Importance: Undecided => High

** Changed in: pidgin-libnotify (Ubuntu)
       Status: New => Confirmed

** Changed in: pidgin-libnotify (Ubuntu)
     Assignee: (unassigned) => dx team (dxteam)

** Changed in: pidgin-libnotify (Ubuntu)
     Assignee: dx team (dxteam) => (unassigned)

** Summary changed:

- chanserv / nickserv / server notifications not relevant
+ IM clients should blacklist system nicks like chanserv / nickserv / server 
for notifications and messaging menu

** Description changed:

- Right, the indicator applet is a great idea and it works quite well but there 
is one huge problem I have come accross usability wise. When you have pidgin 
running as your google talk, msn and irc frontend you will most likely come 
accross this.
-  It reports server reconnects and nickerv messages to you in the indicator 
applet. Bad idea, why is it bad.... Because reconnecting to a server, or 
getting a message from a bot is not what people like to be notified about 100 
billion times a day.
- I have found myself ignoring the applet because its nearly constantly in a 
new message state because of this flood of useless information and most of the 
time I find myself clicking on it to see a friend from msn or google talk sent 
me a message 4 hours ago. 
- Upon reading the message I feel quite bad because I get messages like are you 
ever online for real after they get frustrated with sending me messages with no 
response. 
- So please get indicator applet to ignore the flood of useless information so 
I wont be ass inclined to ignore it anymore.
+ The IM notifications and messaging menu would be improved by
+ blacklisting system messages, for example from chanserv and nickserv.
+ 
+ Large numbers of notifications and messaging menu entries which do not
+ correspond to real, high-value communications undermine the usefulness
+ and excitement of notifications/messaging menu in general. So we want to
+ eliminate noise from that channel.
+ 
+ The blacklist is an advanced feature so does not need to have user-
+ visible preferences, at least in the first iteration. It would be
+ acceptable for there to be a configuration file or gconf setting which
+ lists the nick's which are blacklisted, so expert users could change the
+ list.
+ 
+ This bug should be targeted to 9.10 for Pidgin, and any other IM clients
+ for which we aim to deliver notifications and messaging menu integration
+ in 9.10.

** Tags added: canonical-indicators dxteam notifications

-- 
IM clients should blacklist system nicks like chanserv / nickserv / server for 
notifications and messaging menu
https://bugs.launchpad.net/bugs/362660
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