when you see this in jaunty, please provide what you get when running:

fc-match Arial
fc-match Helvetica
fc-match sans-serif

Also attach the output of ls -l /etc/fonts/conf.d/

also attach ~/.fonts.conf (if you have that))

Also ensure that you have enabled proper antialiasing in gnome
appeareance -> fonts dialog.

** Changed in: firefox-3.0 (Ubuntu)
       Status: New => Incomplete

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On a default install of Ubuntu 8.04.1, the generic sans-serif font is broken
https://bugs.launchpad.net/bugs/250917
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