IMHO, the user shouldn't have to refile the bug. If a bug gets reported to Ubuntu by a user who doesn't know exactly what component is at fault, and Ubuntu responds with "you filed it wrong, file it over here instead", the user is more likely to drop the subject than do the volunteer work: thus the bug report is wasted.
I appreciate you volunteering to improve Ubuntu, Sebastien -- it just seems that volunteers like yourself are exactly the people who could be triaging bugs, saying "Thanks for the bug report, user, we'll take care of it" instead of hoping for more user action. I already went through the pain of making a Launchpad acct to file this bug -- I'm not going to bother making a GNOME account and figure out their process just to resubmit it. Thanks anyway! Michael On Thu, May 14, 2009 at 8:46 AM, Sebastien Bacher <[email protected]> wrote: > somebody having the issue should open a bug on GNOME so the software > writters will read it there > > -- > Keyboard shortcuts don't "stick" with multiple keymappings > https://bugs.launchpad.net/bugs/310000 > You received this bug notification because you are a direct subscriber > of the bug. > -- Keyboard shortcuts don't "stick" with multiple keymappings https://bugs.launchpad.net/bugs/310000 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
