Hi Pedro,

As I indicated in the bug report.

Running totem does not cause the crash dialog to appear.

apport is not triggering but the crash is still occurring.

an...@saltatrix:~$ sudo ls -l /var/crash/
[sudo] password for anand:
total 30092
-rw------- 1 anand anand 4943254 2009-06-22 16:36
_usr_bin_evolution.1000.crash
-rw------- 1 anand anand    9014 2009-06-19 16:46
_usr_bin_nagstamon.1000.crash
-rw------- 1 anand anand 4654685 2009-06-25 12:10 _usr_bin_pidgin.1000.crash
-rw------- 1 anand anand 8765564 2009-06-19 16:51 _usr_bin_totem.1000.crash
-rw------- 1 anand anand 3393487 2009-06-19 16:51
_usr_bin_totem-video-thumbnailer.1000.crash
-rw------- 1 anand anand 9032431 2009-06-26 13:32
_usr_lib_nspluginwrapper_i386_linux_npviewer.bin.1000.crash

The 2 other totem crashes were already reported.

here is one of the reports:

https://bugs.launchpad.net/ubuntu/+source/totem/+bug/389549

Is there any other suggestions you have to obtain information related to
this crash I can do?

Also, with respect to bug 389549, I am still pending on a response from you
as to what I should do.

Thanks,
Anand

On Fri, Jun 26, 2009 at 3:31 PM, Pedro Villavicencio
<[email protected]>wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. However, your crash report is either missing or
> challenging to deal with as a ".crash" file. Please follow these
> instructions to have apport report a new bug about your crash that can
> be dealt with by the automatic retracer.
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> If you are using Ubuntu with the Gnome desktop environment - launch
> nautilus and navigate to your /var/crash directory and double click on
> the crash report you wish to submit.
>
> If you are using Kubuntu or Xubuntu you can file the crash using
> /usr/share/apport/apport-qt --crash-
> file=/var/crash/_my_crash_report.crash in a terminal - where
> _my_crash_report.crash is the crash you would like to report.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
>
> ** Changed in: totem (Ubuntu)
>       Status: New => Invalid
>
> --
> fails to play video
> https://bugs.launchpad.net/bugs/392557
> You received this bug notification because you are a direct subscriber
> of the bug.
>
>

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