OK here is the update.

After the poweroff and restart the Toshiba logo comes up (it's a Toshiba
Tecra A9) and then it goes straight to booting linux without ever
showing the grub menu as described above.

However, it seems that grub IS actually running invisibly when the
Toshiba logo is showing but it just can't get hold of the screen. I
tested this by using the down arrow and pressing enter to boot into
windows instead of linux.

So, whatever part of the system attempts to display the grub menu to the
screen doesn't work after a poweroff (-P), but does work after a restart
(-r).

Any ideas how to tackle this?  Looks like maybe the BIOS is not
initialising something properly, at a guess.

-- 
grub menu skipped after shutdown
https://bugs.launchpad.net/bugs/389930
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