Public bug reported:
Since 1 day my printer (Epson DX3800) doesn´t print anymore. I work under
Jaunty (since the end of april)
The printer is being recognised and installed. I reïnstalled cups as well, but
the problem remains the same: the pinter doesn´t work. The failure notice I get
is: /usr/lib/cups/filter/pdftopdf failed.
Here follows the report I had the computer make up:
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest Stylus-DX3800 (default)>,
'cups_instance': None,
'cups_queue': 'Stylus-DX3800',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
'cups_printer_dict': {'device-uri': u'usb://EPSON/Stylus%20DX3800',
'printer-info': u'EPSON Stylus DX3800',
'printer-is-shared': True,
'printer-location': u'harrie-desktop',
'printer-make-and-model': u'Epson Stylus DX3800
Foomatic/gutenprint-ijs-simplified.5.2',
'printer-state': 3,
'printer-state-message': u'/usr/lib/cups/filter/pdftopdf
failed',
'printer-state-reasons': [u'none'],
'printer-type': 167948,
'printer-uri-supported':
u'ipp://localhost:631/printers/Stylus-DX3800'},
'cups_printer_remote': False,
'is_cups_class': False}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'MediaType': u'Plain',
u'PageRegion': u'A4',
u'PageSize': u'A4',
u'PrintoutMode': u'Normal'},
u'GutenprintOutputControlCommon':
{u'STP_Brightness': u'1.00',
u'STP_ColorCorrection': u'None',
u'STP_Contrast': u'1.00'},
u'GutenprintPrinterFeaturesCommon':
{u'STP_FullBleed': u'False',
u'STP_InkSet': u'None',
u'STP_Resolution': u'None'},
u'PrintoutMode': {u'OutputType':
u'FromPrintoutMode',
u'Resolution':
u'FromPrintoutMode',
u'STP_ImageType':
u'FromPrintoutMode',
u'STP_Quality':
u'FromPrintoutMode'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
'device-id':
u'MFG:EPSON;CMD:ESCPL2,BDC,D4,ESCPR1;MDL:Stylus DX3800;CLS:PRINTER;DES:EPSON
Stylus DX3800;v',
'device-info': u'EPSON Stylus DX3800 USB #1',
'device-make-and-model': u'EPSON Stylus DX3800'}}
Page 7 (Printer state reasons):
{'printer-state-message': u'/usr/lib/cups/filter/pdftopdf failed',
'printer-state-reasons': [u'none']}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'DefaultAuthType': 'Basic',
'SystemGroup': 'lpadmin',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '0',
'_share_printers': '0',
'_user_cancel_any': '0'},
'error_log_checkpoint': 2034L,
'error_log_debug_logging_set': True}
Page 9 (Print test page):
{'test_page_job_status': [(False,
1,
'Stylus-DX3800',
'Test Page',
'Gestopt',
None)],
'test_page_successful': False}
Page 10 (Error log fetch):
{'error_log': ['D [09/Jul/2009:17:59:46 +0200] cupsdReadClient: 7 POST /
HTTP/1.1',
'D [09/Jul/2009:17:59:46 +0200] cupsdAuthorize: No
authentication data provided.',
'D [09/Jul/2009:17:59:46 +0200] Get-Jobs
ipp://localhost/printers/',
'D [09/Jul/2009:17:59:46 +0200] [Job 1] Loading attributes...',
'D [09/Jul/2009:17:59:46 +0200] cupsdProcessIPPRequest: 7
status_code=0 (successful-ok)',
'D [09/Jul/2009:17:59:46 +0200] cupsdReadClient: 7 POST /
HTTP/1.1',
'D [09/Jul/2009:17:59:46 +0200] cupsdAuthorize: No
authentication data provided.',
'D [09/Jul/2009:17:59:46 +0200] Get-Jobs
ipp://localhost/printers/',
'D [09/Jul/2009:17:59:46 +0200] cupsdProcessIPPRequest: 7
status_code=0 (successful-ok)',
'D [09/Jul/2009:17:59:46 +0200] cupsdReadClient: 7 POST /
HTTP/1.1',
'D [09/Jul/2009:17:59:46 +0200] cupsdAuthorize: No
authentication data provided.',
'D [09/Jul/2009:17:59:46 +0200] Create-Printer-Subscription /',
'D [09/Jul/2009:17:59:46 +0200]
cupsdCreateSubscription(con=0xb98491c8(7), uri="/")',
'D [09/Jul/2009:17:59:46 +0200] pullmethod="ippget"',
'D [09/Jul/2009:17:59:46 +0200] notify-lease-duration=86400',
'D [09/Jul/2009:17:59:46 +0200] notify-time-interval=0',
'D [09/Jul/2009:17:59:46 +0200] cupsdAddSubscription(mask=17800,
dest=(nil)(), job=(nil)(0), uri="(null)")',
'D [09/Jul/2009:17:59:46 +0200] Added subscription 65 for
server',
'I [09/Jul/2009:17:59:46 +0200] Saving subscriptions.conf...',
'D [09/Jul/2009:17:59:46 +0200] cupsdProcessIPPRequest: 7
status_code=0 (successful-ok)',
'D [09/Jul/2009:17:59:47 +0200] cupsdReadClient: 7 POST /
HTTP/1.1',
'D [09/Jul/2009:17:59:47 +0200] cupsdAuthorize: No
authentication data provided.',
'D [09/Jul/2009:17:59:47 +0200] Get-Notifications /',
'D [09/Jul/2009:17:59:47 +0200] cupsdIsAuthorized:
requesting-user-name="harrie"',
'D [09/Jul/2009:17:59:47 +0200] cupsdProcessIPPRequest: 7
status_code=0 (successful-ok)',
'D [09/Jul/2009:17:59:52 +0200] cupsdReadClient: 7 POST /
HTTP/1.1',
'D [09/Jul/2009:17:59:52 +0200] cupsdAuthorize: No
authentication data provided.',
'D [09/Jul/2009:17:59:52 +0200] Cancel-Subscription /',
'D [09/Jul/2009:17:59:52 +0200] cupsdIsAuthorized:
requesting-user-name="harrie"',
'I [09/Jul/2009:17:59:52 +0200] Saving subscriptions.conf...',
'D [09/Jul/2009:17:59:52 +0200] cupsdProcessIPPRequest: 7
status_code=0 (successful-ok)',
'D [09/Jul/2009:17:59:53 +0200] cupsdAcceptClient: 8 from
localhost (Domain)',
'D [09/Jul/2009:17:59:53 +0200] cupsdReadClient: 8 GET
/admin/log/error_log HTTP/1.1',
'D [09/Jul/2009:17:59:53 +0200] cupsdAuthorize: No
authentication data provided.'],
'error_log_debug_logging_unset': True}
Page 11 (Locale issues):
{'printer_page_size': u'A4',
'system_locale_lang': None,
'user_locale_ctype': 'nl_NL',
'user_locale_messages': 'nl_NL'}
Tnx,
Anders
** Affects: ubuntu
Importance: Undecided
Status: New
--
/usr/lib/cups/filter/pdftopdf failed
https://bugs.launchpad.net/bugs/397491
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