Public bug reported: Binary package hint: cupsys
(Printingbuginfo.txt below) I'm not sure that this is a CUPS problem, but I can't narrow it down. This is not another report of the wrong _default_ paper size -- output is printed ignoring the paper settings. All paper sizes are set to A4 (application, printer defaults), but output is scaled to fit US-Letter at the printer (Epson Stylus C86). Most noticeable is output from gLabels, where printed scale and position are critical. Output to a Samsung printer is correct; output to cups-pdf virtual printer is correct. Problem only appears when printing from an application using Gnome printing. Other printing methods do not show this problem (e.g., OOo, Acroread). During problem diagnosis attemps, I printed from gLabels to <generic ps> and viewed the ps file in Evince: scaling was correct. I then printed to the Epson printer from Evince and the page was scaled down to fit US- Letter. Part of the cups error log (debug mode) includes this: D [27/Jan/2007:15:58:36 +0100] [Job 137] Copying page 1... D [27/Jan/2007:15:58:36 +0100] [Job 137] pagew = 595.0, pagel = 842.0 D [27/Jan/2007:15:58:36 +0100] [Job 137] bboxw = 595, bboxl = 842 D [27/Jan/2007:15:58:36 +0100] [Job 137] PageLeft = 0.0, PageRight = 595.0 D [27/Jan/2007:15:58:36 +0100] [Job 137] PageTop = 842.0, PageBottom = 0.0 D [27/Jan/2007:15:58:36 +0100] [Job 137] PageWidth = 595.0, PageLength = 842.0 D [27/Jan/2007:15:58:36 +0100] [Job 137] Wrote 1 pages... . . D [27/Jan/2007:15:58:36 +0100] [Job 137] Gutenprint CUPS option 4 PageSize = A4 Correct so far. Then: D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsEncodeLUT[0] = 0 D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsEncodeLUT[65535] = 1 D [27/Jan/2007:15:58:36 +0100] [Job 137] num_components = 1, depth = 1 D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsColorSpace = 3, cupsColorOrder = 0 D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsBitsPerPixel = 1, cupsBitsPerColor = 1 D [27/Jan/2007:15:58:36 +0100] [Job 137] max_gray = 1, dither_grays = 2 D [27/Jan/2007:15:58:36 +0100] [Job 137] max_color = 0, dither_colors = 0 D [27/Jan/2007:15:58:36 +0100] [Job 137] cache_size = 8388608 D [27/Jan/2007:15:58:36 +0100] [Job 137] cups->header.Duplex = 0 D [27/Jan/2007:15:58:36 +0100] [Job 137] cups->page = 1 D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsPPD = 0x8685b50 D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsPPD->flip_duplex = 0 D [27/Jan/2007:15:58:36 +0100] [Job 137] width = 850, height = 1100 D [27/Jan/2007:15:58:36 +0100] [Job 137] PageSize = [ 612 792 ], HWResolution = [ 100 100 ] D [27/Jan/2007:15:58:36 +0100] [Job 137] HWMargins = [ 0.000 0.000 0.000 0.000 ] D [27/Jan/2007:15:58:36 +0100] [Job 137] matrix = [ 1.389 0.000 0.000 -1.389 -0.000 1100.000 ] Note the line which starts "PageSize = [ 612 792 ], ...". That is the size of US-Letter, not A4. Further down the cups error log: D [27/Jan/2007:15:58:36 +0100] [Job 137] Updating PageSize to [612 792]... D [27/Jan/2007:15:58:36 +0100] [Job 137] size = Letter Problem also occurs with LiveCD of Ubuntu 6.06.1 and 6.10, so I'm confident I haven't broken anything. I also tried cups 1.2.7 -- no change (backed out after testing). Upgrade to Ghostscript 5.0.0. final had no effect. Versions 2.1.2 (dapper repo) and 2.1.3 of gLabel show the same problem (but it is not a gLabel bug). == System information == Ubuntu Release: 6.06 (dapper) Architecture : i686 Kernel : 2.6.15-27-386 Locale : LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8, LC_PAPER=en_GB.UTF-8 /etc/papersize: a4 == Configured printers == ML-1210: Samsung ML-1210 Foomatic/gdi (recommended) Stylus-C86: Epson Stylus C86 - CUPS+Gutenprint v5.0.0 vPDF: Generic postscript color printer rev4 device for ML-1210: smb://MOGGY/Laser device for Stylus-C86: parallel:/dev/lp0 device for Stylus-C86/Draft: parallel:/dev/lp0 device for Stylus-C86/gLabels: parallel:/dev/lp0 device for vPDF: cups-pdf:/ == Versions of important printing packages == ii cupsys 1.2.2-0ubuntu0.6.06 Common UNIX Printing System(tm) - server ii foomatic-db 20060408-1ubuntu1 linuxprinting.org printer support - database ii foomatic-db-engine 3.0.2-20060318-1ubuntu1 linuxprinting.org printer support - programs ii foomatic-db-hpijs 1.5-20060318-1 linuxprinting.org printer support - database ii foomatic-filters 3.0.2-20060318-2 linuxprinting.org printer support - filters ii foomatic-filters-ppds 20060406-0ubuntu1 linuxprinting.org printer support - prebuilt ii gs-common 0.3.9ubuntu1 Common files for different Ghostscript relea ii gs-esp 8.15.2.dfsg.0ubuntu1-0ubuntu1 The Ghostscript PostScript interpreter - ESP ii gutenprint 5.0.0-1 Gutenprint 5.0.0 ii hpijs 2.1.7+0.9.7-4ubuntu1 HP Linux Printing and Imaging - gs IJS drive ii hplip 0.9.7-4ubuntu1 HP Linux Printing and Imaging System (HPLIP) ii hplip-ppds 0.9.7-4ubuntu1 HP Linux Printing and Imaging - PPD files ii libgnomeprint2.2-0 2.12.1-3ubuntu2 The GNOME 2.2 print architecture - runtime f Created with printingbuginfo script v1.3 (https://wiki.ubuntu.com/PrintingBugInfoScript) Tue, 30 Jan 2007 11:18:20 +0100 ** Affects: cupsys (Ubuntu) Importance: Undecided Status: Unconfirmed -- Printer output on wrong paper size https://launchpad.net/bugs/82265 -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
