Public bug reported:

Binary package hint: ghostscript

My Brother MFC-7420 B&W laser printer will only print blank pages in
karmic.  This printer worked flawlessly with the Brother-supplied driver
on Kubuntu Hardy and Intrepid, 32 and 64 bit, KDE3 and KDE4.

Further, I have two MFC-7420s, one connected via USB to this computer,
another via LAN to a remote computer.  If I print from this computer to
the LAN Cups server (which is running Hardy), it still prints blank
pages on the remote printer.  If I print from the remote computer to
this Cups server, it prints okay.

If it is a four-page document, it prints four blank pages, not just one.
I tried printing grayscale (from program) - no effect.  Also, I tried
printing some text with lpr, still printed blank.

I have both hardy and karmic installed on this computer - the hardy
system prints okay.

The cups error_log says "E ... Weird page contents" for each document
printed blank, which seems to come from cups "void Gfx::display(Object
*obj, GBool topLevel)"

Any help appreciated - if you need more info to track this down please
ask.  I have filed this under ghostscript because the cups server seems
to be printing okay when accessed from the hardy remote computer, and
ghostscript had a similar bug...
http://bugs.ghostscript.com/show_bug.cgi?id=690287   If you believe it
would be better assigned elsewhere, please let me know and I will
resubmit it.


this computer (karmic):
        Kubuntu Karmic 9.10-64bit alpha3
        ghostscript             8.70.dfsg.1-0ubuntu1
        cups                    1.3.11-1
        kernel                  2.6.31-3-generic  (same result with 
2.6.31-5-generic)
        printer                 Brother MFC-7420
        printer driver  brmfc7420lpr-2.0.1-1.i386.deb
                                        cupswrapperMFC7420-2.0.1-2.i386.deb
        Result: blank pages print if printed locally or remotely

this computer (hardy):
        Kubuntu Hardy 8.04.2-64bit
        ghostscript             8.61.dfsg.1-1ubuntu3.2
        cupsys                  1.3.7-1ubuntu3.5
        kernel                  2.6.24-24-generic
        printer                 Brother MFC-7420
        printer driver  brmfc7420lpr-2.0.1-1.i386.deb
                                        cupswrapperMFC7420-2.0.1-2.i386.deb
        Result: prints correctly if printed locally or remotely

remote computer:
        Kubuntu Hardy 8.04-32bit
        ghostscript             8.61.dfsg.1-1ubuntu3.2
        cupsys                  1.3.7-1ubuntu3.5
        kernel                  2.6.24-24-generic
        printer                 Brother MFC-7420
        printer driver  brmfc7420lpr-2.0.1-1.i386.deb
                                        cupswrapperMFC7420-2.0.1-2.i386.deb
        Result: prints correctly if printed locally or remotely

error_log:  (one error like this for every document printed)
        E [07/Aug/2009:19:00:49 -0500] [Job 30] Weird page contents

access_log:
        ...
        localhost - - [07/Aug/2009:19:00:49 -0500] "GET /ppd/MFC-7420.ppd 
HTTP/1.1" 200 10281 - -
        localhost - - [07/Aug/2009:19:00:49 -0500] "POST /printers/MFC-7420 
HTTP/1.1" 200 20588 Print-Job successful-ok
        localhost - - [07/Aug/2009:19:00:49 -0500] "POST / HTTP/1.1" 200 185 
Get-Notifications successful-ok
        localhost - - [07/Aug/2009:19:00:49 -0500] "POST / HTTP/1.1" 200 110 
Get-Job-Attributes successful-ok
        ...

Driver Installation (per Brother instructions):
        dpkg -i --force-all --force-architecture brmfc7420lpr-2.0.1-1.i386.deb
        mkdir /usr/share/cups/model/
        dpkg -i --force-all --force-architecture 
cupswrapperMFC7420-2.0.1-2.i386.deb
        # 
http://solutions.brother.com/linux/sol/printer/linux/linux_faq-2.html#142
        ln -s /usr/lib/libbrcomplpr2.so /usr/lib32/libbrcomplpr2.so

Edited /etc/foomatic/filter.conf:
        changed
                ps_accounting: 1
        to
                ps_accounting: 0
        
http://www.linuxfoundation.org/en/OpenPrinting/Database/CupsFAQ#Why_does_a_blank_page_print_for_every_print_job.3F
        Result: No effect on problem

Related bugs?
        https://bugs.edge.launchpad.net/ubuntu/+source/ghostscript/+bug/331127
        http://bugs.ghostscript.com/show_bug.cgi?id=690287
        http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=520739
        https://bugs.edge.launchpad.net/ubuntu/+source/cups/+bug/313195

** Affects: ghostscript (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: cups ghostscript print

** Description changed:

  Binary package hint: ghostscript
  
  My Brother MFC-7420 B&W laser printer will only print blank pages in
  karmic.  This printer worked flawlessly with the Brother-supplied driver
  on Kubuntu Hardy and Intrepid, 32 and 64 bit, KDE3 and KDE4.
  
  Further, I have two MFC-7420s, one connected via USB to this computer,
  another via LAN to a remote computer.  If I print from this computer to
  the LAN Cups server (which is running Hardy), it still prints blank
  pages on the remote printer.  If I print from the remote computer to
  this Cups server, it prints okay.
  
  If it is a four-page document, it prints four blank pages, not just one.
- I tried printing grayscale (from program) - no effect.
+ I tried printing grayscale (from program) - no effect.  Also, I tried
+ printing some text with lpr, still printed blank.
  
  I have both hardy and karmic installed on this computer - the hardy
  system prints okay.
  
  The cups error_log says "E ... Weird page contents" for each document
  printed blank, which seems to come from cups "void Gfx::display(Object
  *obj, GBool topLevel)"
  
  Any help appreciated - if you need more info to track this down please
  ask.  I have filed this under ghostscript because the cups server seems
  to be printing okay when accessed from the hardy remote computer, and
  ghostscript had a similar bug...
  http://bugs.ghostscript.com/show_bug.cgi?id=690287   If you believe it
  would be better assigned elsewhere, please let me know and I will
  resubmit it.
  
  
  this computer (karmic):
        Kubuntu Karmic 9.10-64bit alpha3
        ghostscript             8.70.dfsg.1-0ubuntu1
        cups                    1.3.11-1
        kernel                  2.6.31-3-generic  (same result with 
2.6.31-5-generic)
        printer                 Brother MFC-7420
        printer driver  brmfc7420lpr-2.0.1-1.i386.deb
                                        cupswrapperMFC7420-2.0.1-2.i386.deb
        Result: blank pages print if printed locally or remotely
  
  this computer (hardy):
        Kubuntu Hardy 8.04.2-64bit
        ghostscript             8.61.dfsg.1-1ubuntu3.2
        cupsys                  1.3.7-1ubuntu3.5
        kernel                  2.6.24-24-generic
        printer                 Brother MFC-7420
        printer driver  brmfc7420lpr-2.0.1-1.i386.deb
                                        cupswrapperMFC7420-2.0.1-2.i386.deb
        Result: prints correctly if printed locally or remotely
  
  remote computer:
        Kubuntu Hardy 8.04-32bit
        ghostscript             8.61.dfsg.1-1ubuntu3.2
        cupsys                  1.3.7-1ubuntu3.5
        kernel                  2.6.24-24-generic
        printer                 Brother MFC-7420
        printer driver  brmfc7420lpr-2.0.1-1.i386.deb
                                        cupswrapperMFC7420-2.0.1-2.i386.deb
        Result: prints correctly if printed locally or remotely
  
  error_log:  (one error like this for every document printed)
        E [07/Aug/2009:19:00:49 -0500] [Job 30] Weird page contents
  
  access_log:
        ...
        localhost - - [07/Aug/2009:19:00:49 -0500] "GET /ppd/MFC-7420.ppd 
HTTP/1.1" 200 10281 - -
        localhost - - [07/Aug/2009:19:00:49 -0500] "POST /printers/MFC-7420 
HTTP/1.1" 200 20588 Print-Job successful-ok
        localhost - - [07/Aug/2009:19:00:49 -0500] "POST / HTTP/1.1" 200 185 
Get-Notifications successful-ok
        localhost - - [07/Aug/2009:19:00:49 -0500] "POST / HTTP/1.1" 200 110 
Get-Job-Attributes successful-ok
        ...
  
  Driver Installation (per Brother instructions):
        dpkg -i --force-all --force-architecture brmfc7420lpr-2.0.1-1.i386.deb
        mkdir /usr/share/cups/model/
        dpkg -i --force-all --force-architecture 
cupswrapperMFC7420-2.0.1-2.i386.deb
        # 
http://solutions.brother.com/linux/sol/printer/linux/linux_faq-2.html#142
        ln -s /usr/lib/libbrcomplpr2.so /usr/lib32/libbrcomplpr2.so
  
  Edited /etc/foomatic/filter.conf:
        changed
                ps_accounting: 1
        to
                ps_accounting: 0
        
http://www.linuxfoundation.org/en/OpenPrinting/Database/CupsFAQ#Why_does_a_blank_page_print_for_every_print_job.3F
        Result: No effect on problem
  
  Related bugs?
        https://bugs.edge.launchpad.net/ubuntu/+source/ghostscript/+bug/331127
        http://bugs.ghostscript.com/show_bug.cgi?id=690287
        http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=520739
        https://bugs.edge.launchpad.net/ubuntu/+source/cups/+bug/313195

-- 
Only blank pages print on Brother MFC-7420
https://bugs.launchpad.net/bugs/410556
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to