sreekanth:
After reading your response, it seems clear to me that this is not a
Pidgin-specific issue. (Rationale: On the same machine, you continued
to experience the same problem, even when attempting to connect via
other, non-pidgin/purple IM clients.)
It also seems unlikely that this is an issue specific to the Yahoo
Instant Messenger protocol(s), but instead just a general "problem" with
getting instant messaging (of any kind) working properly. (Rationale:
On the same system, you were also unable to connect using a Google Talk
/ Jabber account, so it's not just YIM.)
I know this must be frustrating for you; especially since you
(ostensibly) have Ubuntu up and running to the point where you can
email, access the web, file bug reports, etc... so it's not like one of
those "I can't connect to the Internet/network at all" kinds of
problems, which seem to be a bit easier to diagnose.
It crossed my mind to have you describe your home network setup, check
your router or broadband modem (or both) and make sure the necessary
ports are open, etc, but frankly, I can't think of any obvious reason
why your router would *block* IM (when you're using Ubuntu) while
working perfectly when you (re)boot back into Windows.
So, long story short, I'd hate to keep asking you for information
(making you jump through various hoops, etc) without knowing what I'm
looking for -- and it's obvious you need a larger (smarter!) group of
people, with a broader understanding of general "IM troubleshooting" on
Ubuntu, so we can get you up and running sooner rather than later.
I'm converting this bug report to a Question, which will hopefully
result in more people looking at it, helping, etc. This seems like the
best way to get your question to the right person -- also, this will
remove your report from the "Bugs filed against Pidgin" list/queue,
where it (probably) does not actually belong.
You should be able to follow along with the progress of this Question
without having to change anything on your end -- but to be honest,
you're my first "Bug to Question Convert" so I'll stay subscribed here
(Bug #433515) just in case you need help finding the new item, or I
screw up and transfer you over to Never-Never Land, etc. :)
Please also feel free to contract me directly (just click on my username
in Launchpad) if you have trouble navigating to the correct area. I'll
do my best to help shepherd this issue (and you!) along the path until
we can find someone better equipped to assist. Thanks!
** Changed in: pidgin (Ubuntu)
Status: Incomplete => In Progress
** Summary changed:
- [pidgin] unable to signin to yahoo account
+ unable to signin to yahoo account
--
unable to signin to yahoo account
https://bugs.launchpad.net/bugs/433515
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