That's rather an issue of empathy and not notify-osd.
** Package changed: notify-osd (Ubuntu) => empathy (Ubuntu)
** Changed in: empathy (Ubuntu)
Assignee: Mirco Müller (macslow) => (unassigned)
** Changed in: empathy (Ubuntu)
Status: Invalid => New
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Karmic: Empathy and Notify-osd don't play if the chat window is open
https://bugs.launchpad.net/bugs/400352
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