do you still get the issue?
empathy (2.28.0.1-1ubuntu3) karmic; urgency=low
* debian/patches/20_libindicate.patch
- Fixed a crasher caused by not properly removing
indicators. When comparing events, we shouldn't compare
the message content. (LP: #435216)
could fix the bug you describe
** Changed in: empathy (Ubuntu)
Importance: Undecided => Low
** Changed in: empathy (Ubuntu)
Status: New => Incomplete
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indicator support: new message? not true!
https://bugs.launchpad.net/bugs/440524
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