do you still get the issue?

empathy (2.28.0.1-1ubuntu3) karmic; urgency=low

  * debian/patches/20_libindicate.patch
    - Fixed a crasher caused by not properly removing
      indicators.  When comparing events, we shouldn't compare
      the message content. (LP: #435216)

could fix the bug you describe

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Low

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

-- 
indicator support: new message? not true!
https://bugs.launchpad.net/bugs/440524
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