** Description changed:
- I'm starting a new bug report on this instead of adding it to bug
- #387161 because that bug mentions specific IDs and this one is different
- but the symptoms are identical.
+ Something causes the drive to basically
+ freeze up and become unresponsive when it tries to suspend. It looks
+ like it may be caused by the USB reset right before it tries to sync()
+ the file systems. I've tested another USB hard drive I have and there is
+ no USB reset messages before it syncs the file systems.
- sudo skdump jmicron:/dev/sdc
- Device: jmicron:/dev/sdc
- Type: JMicron SCSI ATA Passthru
- Size: 476940 MiB
- Model: [ST3500820AS]
- Serial: [9QM9366L]
- Firmware: [SD25]
- SMART Available: yes
- Quirks:
- Awake: No such device
- SMART Disk Health Good: No such device
- Failed to dump disk data: No such device
+ When I suspend the system, it sits for 15-30 seconds on a blank screen
+ before it actually starts the suspend process. That long wait only
+ happens when this drive is attached. And upon resuming the drive
+ disappears from the system and is not accessible because the drive is
+ basically in a frozen state.
- And then after doing that the logs show:
- 2009-10-25 00:15:36 ubuntu kernel [ 566.850305] usb 2-2.3: reset high
speed USB device using ehci_hcd and address 5
- 2009-10-25 00:15:36 ubuntu kernel [ 566.960310] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:36 ubuntu kernel [ 567.172587] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:36 ubuntu kernel [ 567.360312] usb 2-2.3: reset high
speed USB device using ehci_hcd and address 5
- 2009-10-25 00:15:36 ubuntu kernel [ 567.500032] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:37 ubuntu kernel [ 567.710318] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:37 ubuntu kernel [ 567.900312] usb 2-2.3: reset high
speed USB device using ehci_hcd and address 5
- 2009-10-25 00:15:37 ubuntu kernel [ 568.330053] usb 2-2.3: device not
accepting address 5, error -71
- 2009-10-25 00:15:37 ubuntu kernel [ 568.410311] usb 2-2.3: reset high
speed USB device using ehci_hcd and address 5
- 2009-10-25 00:15:38 ubuntu kernel [ 568.830088] usb 2-2.3: device not
accepting address 5, error -71
- 2009-10-25 00:15:38 ubuntu kernel [ 568.830768] usb 2-2.3: USB
disconnect, address 5
- 2009-10-25 00:15:38 ubuntu kernel [ 568.912627] usb 2-2.3: new high
speed USB device using ehci_hcd and address 6
- 2009-10-25 00:15:38 ubuntu kernel [ 569.002623] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:38 ubuntu kernel [ 569.200341] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:38 ubuntu kernel [ 569.390313] usb 2-2.3: new high
speed USB device using ehci_hcd and address 7
- 2009-10-25 00:15:38 ubuntu kernel [ 569.490148] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:39 ubuntu kernel [ 569.703046] usb 2-2.3: device
descriptor read/64, error -71
- 2009-10-25 00:15:39 ubuntu kernel [ 569.890316] usb 2-2.3: new high
speed USB device using ehci_hcd and address 8
- 2009-10-25 00:15:39 ubuntu kernel [ 570.310028] usb 2-2.3: device not
accepting address 8, error -71
- 2009-10-25 00:15:39 ubuntu kernel [ 570.430073] usb 2-2.3: new high
speed USB device using ehci_hcd and address 9
- 2009-10-25 00:15:40 ubuntu kernel [ 570.850190] usb 2-2.3: device not
accepting address 9, error -71
- 2009-10-25 00:15:40 ubuntu kernel [ 570.850525] hub 2-2:1.0: unable to
enumerate USB device on port 3
+ I never had this or any other problem suspending with this drive
+ attached in previous Ubuntu releases. It worked perfectly in Intrepid
+ and Jaunty so this is a regression in Karmic.
ProblemType: Bug
- Architecture: amd64
Date: Sun Oct 25 00:18:20 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Kubuntu 9.10 "Karmic Koala" - Release Candidate amd64
(20091020.2)
Package: libatasmart4 0.16-1
ProcEnviron:
- LANGUAGE=
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ LANGUAGE=
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: libatasmart
Uname: Linux 2.6.31-14-generic x86_64
** Summary changed:
- 059b:0370 needs blacklisted from ATA SMART probing
+ USB freezes/resets during suspend
** Package changed: libatasmart (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: Incomplete => New
--
USB freezes/resets during suspend
https://bugs.launchpad.net/bugs/460126
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