First of all thank you quick action. I see the point of your attempts but the effect is that the choice is "not idea bugs report" (earlier) "no bugs report" (now).
Some comment what's wrong and how maybe makes it better: 1) WRONG: Assumption that it work in each situation! It quite obvious that it failed somehow. - So in such case it'll be nice to be able send you some report about it. - Moreover, any foreseeing developer would prepare the VISIBLE button/link "There something wrong. If you want you can use our web interface". 2) Wrong: Ignoring significant group of your users. I don't have statistic, but I guess that many of people using Ubuntu can be describe as 'power users'. It's nice that you are trying to do something for normal people users, but why you forgetting about us? If you are simply something could you please leave the "Advance option", where the people can control option. 3) wrong: Design. I don't like mixing "OS level" and "Web level" way of reporting bugs. I see the place for something like Apple "after crash" tool in Ubuntu, but on the website "Report the bug" should mean "Report the bug" not "Use this Tool from your desktop". How should I report bug I think it would be really nice for average Joe's to make reporting easier from inside the system. In one of the Menu i.e. System add new entry "Report the bug". This entry would open the window with list of running software, of course sorted in smart way. User choose application add (or not) the note. In the mean time tool can start to gather information about the OS. Really smart might be creating database with running software, so the people who wants could report about software which just crushed. 4) wrong? I think that you haven't test it enough. Lack of properly testing. I guess that my problem with error report was cause by proxy. I don't know, but because proxy causes many disasters in Linux I would say it was the problem. Sorry for being a bit nervous, but first touch of 9.10 nearly kill me. I think I'll stop to use it as I don't like to be treat as an idiot and you are heading this direction. I would describe that you are trying to make another Windows, but without MS advantages. Luckily, Linux is Open Source so I have a choice! -- Reporting a bug in 9.10 - some kind of joke https://bugs.launchpad.net/bugs/465117 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
