Thank you for your bug report, the issue should be fixed by the update
in bug #462016, could you try?

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Low

** Changed in: empathy (Ubuntu)
       Status: New => Fix Released

** Changed in: empathy (Ubuntu)
     Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)

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Empathy freeze the machine when recieve a message with the contact tab open 
https://bugs.launchpad.net/bugs/467739
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