I'm having a similar issue.  Only, it isn't 0%.  The amount changes.
Lowest it has been was 62.3%.  I thought this was odd, so decided to
test my battery using the built-in indicator that is on the battery
(Dell Inspiron 1720).  The external test determined that my battery was
at 100%.  Now, here is the odd part.  Once I pressed that button on the
battery to see if the battery agreed with the battery indicator in
Gnome, the Gnome indicator changed to 100%.  I was plugged into the wall
when this happened, so I'm not sure if it was an incredible fluke or if
pressing the button caused the battery to pass info onto the kernel (or
where ever the Gnome battery indicator gets its info from) that updated
the indicator.

Sorry for the double posting for the apport-collect info, I wasn't sure
if I needed to run the utility as my user account or root, so I did
both.  The root account is the second one (comments #33 and 34).

-- 
Laptop battery indicator indicates 0% charge when fully charged
https://bugs.launchpad.net/bugs/405148
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