Public bug reported:
When I turn on my external 1.5TB Western Digital hard drive, it fails to
mount and I am sitting here wondering what has happened.
If you read dmesg, you receive this report:
[ 21.207411] usb-storage: device scan complete
[ 41.916431] usb 1-8: reset high speed USB device using ehci_hcd and address 4
[ 52.196084] usb 1-8: reset high speed USB device using ehci_hcd and address 4
[ 68.476166] usb 1-8: reset high speed USB device using ehci_hcd and address 4
[ 68.740094] usb 1-8: reset high speed USB device using ehci_hcd and address 4
[ 79.000128] usb 1-8: reset high speed USB device using ehci_hcd and address 4
[ 79.145073] scsi 2:0:0:0: Device offlined - not ready after error recovery
Can there not be GUI integration that gives troubleshooting information
to the user on how to fix this problem?
It's formatted to ext4 and I have no idea how to mount the hard drive
'after error recovery'... Until I found a workaround:
The drive gets mounted when you disconnect and reconnect, leaving the
power on to the device.
Should the user no be warned that the drive failed to mount and be given
way to troubleshoot? It seems that the Linux kernel is extremely
sensitive to when the drive is connected and whether there is power to
the device already or not, making users "fiddle" to get it to work.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
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Ubuntu fails to give user reason or knowledge that external hdd failed to mount
https://bugs.launchpad.net/bugs/507734
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