Public bug reported:
BUG:
Ubuntu 9.10 Device Support = It Doesn't on a Dell Inspiron 7500 for the
touchpad and modem.
Related to unanswered Questions 96549 for touchpad and 97029 for modem - but
lots of investigation notes by me.
The touchpad works sometimes, so I'll file a 'diff' file if it does. The modem
seems compiled and loaded correctly, just not recognised.
This version of Ubuntu has very poor device configuration and management, even
with the device manager application installed.
Here is the requested information about the system with non-working
touchpad and modem:
GENERAL INFORMATION
1. Brand and Model Information
Nothing in /var/lib/acpi-support
System is Dell Inspiron 7500
Touchpad is standard two button
When it works, it's fine as the synaptics device
2. Three Command Information
1. Linux inspiron7500 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16
14:04:26 UTC 2009 i686 GNU/Linux
2. Ubuntu 2.6.31-14.48-generic
3. 00:00.0 Host bridge [0600]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX
Host bridge [8086:7190] (rev 03)
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR+ FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort+ >SERR- <PERR- INTx-
Latency: 64
Region 0: Memory at e0000000 (32-bit, prefetchable) [size=64M]
Capabilities: [a0] AGP version 1.0
Status: RQ=32 Iso- ArqSz=0 Cal=0 SBA+ ITACoh- GART64- HTrans-
64bit- FW- AGP3- Rate=x2
Command: RQ=1 ArqSz=0 Cal=0 SBA- AGP- GART64- 64bit- FW-
Rate=<none>
Kernel driver in use: agpgart-intel
Kernel modules: intel-agp
00:01.0 PCI bridge [0604]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX AGP
bridge [8086:7191] (rev 03)
Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV+ VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 128
Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
I/O behind bridge: 00002000-00002fff
Memory behind bridge: fc100000-fdffffff
Prefetchable memory behind bridge: 30000000-300fffff
Secondary status: 66MHz+ FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort+ <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA+ VGA+ MAbort- >Reset- FastB2B+
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Kernel modules: shpchp
00:04.0 CardBus bridge [0607]: Texas Instruments PCI1225 [104c:ac1c] (rev 01)
Subsystem: Dell Device [1028:009e]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 168, Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 11
Region 0: Memory at 30100000 (32-bit, non-prefetchable) [size=4K]
Bus: primary=00, secondary=02, subordinate=05, sec-latency=176
Memory window 0: 20000000-23fff000 (prefetchable)
Memory window 1: 24000000-27fff000
I/O window 0: 00001c00-00001cff
I/O window 1: 00003000-000030ff
BridgeCtl: Parity- SERR- ISA- VGA- MAbort- >Reset+ 16bInt+ PostWrite+
16-bit legacy interface ports at 0001
Kernel driver in use: yenta_cardbus
Kernel modules: yenta_socket
00:04.1 CardBus bridge [0607]: Texas Instruments PCI1225 [104c:ac1c] (rev 01)
Subsystem: Dell Device [1028:009e]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 168, Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 11
Region 0: Memory at 30101000 (32-bit, non-prefetchable) [size=4K]
Bus: primary=00, secondary=06, subordinate=09, sec-latency=176
Memory window 0: 28000000-2bfff000 (prefetchable)
Memory window 1: 2c000000-2ffff000
I/O window 0: 00003400-000034ff
I/O window 1: 00003c00-00003cff
BridgeCtl: Parity- SERR- ISA- VGA- MAbort- >Reset+ 16bInt+ PostWrite+
16-bit legacy interface ports at 0001
Kernel driver in use: yenta_cardbus
Kernel modules: yenta_socket
00:07.0 Bridge [0680]: Intel Corporation 82371AB/EB/MB PIIX4 ISA [8086:7110]
(rev 02)
Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
00:07.1 IDE interface [0101]: Intel Corporation 82371AB/EB/MB PIIX4 IDE
[8086:7111] (rev 01) (prog-if 80 [Master])
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 64
Region 0: [virtual] Memory at 000001f0 (32-bit, non-prefetchable)
[disabled] [size=8]
Region 1: [virtual] Memory at 000003f0 (type 3, non-prefetchable)
[disabled] [size=1]
Region 2: [virtual] Memory at 00000170 (32-bit, non-prefetchable)
[disabled] [size=8]
Region 3: [virtual] Memory at 00000370 (type 3, non-prefetchable)
[disabled] [size=1]
Region 4: I/O ports at 1050 [size=16]
Kernel driver in use: ata_piix
00:07.2 USB Controller [0c03]: Intel Corporation 82371AB/EB/MB PIIX4 USB
[8086:7112] (rev 01)
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 64
Interrupt: pin D routed to IRQ 5
Region 4: I/O ports at 1060 [size=32]
Kernel driver in use: uhci_hcd
00:07.3 Bridge [0680]: Intel Corporation 82371AB/EB/MB PIIX4 ACPI [8086:7113]
(rev 02)
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin ? routed to IRQ 9
Kernel modules: i2c-piix4
00:08.0 Multimedia audio controller [0401]: ESS Technology ES1978 Maestro 2E
[125d:1978] (rev 10)
Subsystem: Dell Device [1028:009e]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 64 (500ns min, 6000ns max)
Interrupt: pin A routed to IRQ 5
Region 0: I/O ports at 1400 [size=256]
Capabilities: [c0] Power Management version 2
Flags: PMEClk- DSI+ D1+ D2+ AuxCurrent=0mA
PME(D0-,D1+,D2+,D3hot+,D3cold-)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Kernel driver in use: ES1968 (ESS Maestro)
Kernel modules: snd-es1968, radio-maestro
00:10.0 Communication controller [0780]: Agere Systems WinModem 56k [11c1:0448]
(rev 01)
Subsystem: Actiontec Electronics Inc Device [1668:2100]
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 5
Region 0: Memory at fc000000 (32-bit, non-prefetchable) [size=256]
Region 1: I/O ports at 1080 [size=8]
Region 2: I/O ports at 1800 [size=256]
Capabilities: [f8] Power Management version 2
Flags: PMEClk- DSI+ D1- D2+ AuxCurrent=0mA
PME(D0-,D1-,D2+,D3hot+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Kernel driver in use: martian
Kernel modules: martian_dev
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Rage Mobility
P/M AGP 2x [1002:4c4d] (rev 64)
Subsystem: Dell Device [1028:009e]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping+ SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 66 (2000ns min), Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 11
Region 0: Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
Region 1: I/O ports at 2000 [size=256]
Region 2: Memory at fc100000 (32-bit, non-prefetchable) [size=4K]
[virtual] Expansion ROM at 30000000 [disabled] [size=128K]
Capabilities: [50] AGP version 1.0
Status: RQ=256 Iso- ArqSz=0 Cal=0 SBA+ ITACoh- GART64- HTrans-
64bit- FW- AGP3- Rate=x1,x2
Command: RQ=1 ArqSz=0 Cal=0 SBA- AGP- GART64- 64bit- FW-
Rate=<none>
Capabilities: [5c] Power Management version 1
Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA
PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Kernel modules: atyfb
3. lshal Information - Too Long ! See below...
TOUCHPAD DIAGNOSTIC - Can't add an attachment ! So, maybe later...
** Affects: ubuntu
Importance: Undecided
Status: New
--
Ubuntu 9.10 Device Support - Dell Insp7500
https://bugs.launchpad.net/bugs/507968
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