Hi, sorry I've not been in touch for a while.

Okay, what would you like me to do?  Please give the instructions in
plain English as I'm a newbie to Ubuntu and Linux in general.

If this bug is fixed, how will users of Ubuntu and Linux get the fix?
I'm guessing it would be via the automatic updating?

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Does not recognise DVDRW after being blanked
https://bugs.launchpad.net/bugs/497232
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