Just received the email from the reporter
"Hello,
you're right.. I disappeared. Now everything works fine.
I use empathy currently. Do I have to unsubscribe to exit from my partecipation?
Thank you very much for your hard work,
Carlo"
Its fixed on its own so will be marked invalid. Thanks very much for the quick 
reply.

** Changed in: empathy (Ubuntu)
       Status: Incomplete => Invalid

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as I launch it on terminal it gives just an error: "Errore del bus" -> 
translated I guess it could be "Bus error"
https://bugs.launchpad.net/bugs/464609
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