also bios 1.33 and lucid current on updates on a 5810TZ.  The settings
in bios don't nor have they ever fixed this problem. only using command
line to operate the drive or suspending and resuming to remount it if
you hit the button without thinking.

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Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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