I could not agree more, nor could I state better what post #2 explains.
Ubuntu has made, and continues to make usability leaps and bounds over
every other Linux distro, and as they edge ever closer to their
philosophy that "...people should have the freedom to customize and
alter their software in whatever way they see fit..." this seems to
stand out as a glaring counter example and usability mistake.

After recently evangelizing and demonstrating Ubuntu as an attempt to
convert several family members (who are computer literate, but who are
not technicians), they were duly impressed - but as a gmail users, they
were all confused as to why the e-mail icon was shown when they
regularly uses the browser to get their e-mail.  One of them attempted
and was completely unsuccessful and confused in attempts to get the
e-mail indicator off the bar or to understand why it launched Evolution
when they didn't use it (nor Empathy).  As e-mail is something that is
one of the main functions they use day to day, this was a definite turn
off.  I have the ability to remove it, but it is a process I would
rather not go through to get an indicator applet - which should only
exist to *indicate the need to check an application* - not launch them
(we have launchers for that) to behave the way it intuitively should.

I understand that for some reason Mr. Shuttleworth and team have
designed it that way, but it is not a design that I understand at all,
nor one I or any of my potential convert-ees agree with.

-- 
Can't set other apps to be on indicator-applet by default
https://bugs.launchpad.net/bugs/468007
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