This seems like a mixer issue where the user did not unmute and/or raise
the level of the necessary controls:
Simple mixer control 'Mic',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch
cswitch-exclusive
Capture exclusive group: 0
Playback channels: Mono
Capture channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono: Playback 0 [0%] [-34.50dB] [off]
Front Left: Capture [on]
Front Right: Capture [on]
Simple mixer control 'Mic Boost (+20dB)',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
...
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 0 [0%] [0.00dB] [on]
Front Right: Capture 0 [0%] [0.00dB] [on]
** Changed in: alsa-driver (Ubuntu)
Status: New => Incomplete
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voice not heard on system testing 9.10
https://bugs.launchpad.net/bugs/511685
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