andreafranco82,
I'm sorry to hear Ubuntu One is not working properly for you. I don't see
anything in the logs that apport attached and I can't determine from your
description of the problem what might be the root of your problem. If you would
like to help debug the problem that would be greatly appreciated. You can do
the following in order to provide important details that will help determine
the root cause of this issue.
1) Quit the Ubuntu One client. R-click on the Ubuntu One applet and
select 'Quit'
2) Open Applications->Accessories->Terminal, then run the command:
mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir
~/.cache/ubuntuone/log
3) Run the following in the Terminal to open/create this file:
gedit ~/.config/ubuntuone/syncdaemon.conf
#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG
4) Open Ubuntu One as you normally would Applications->Internet->Ubuntu
One
5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One
Folder. Then attach the following logs to this bug:
~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log
/syncdaemon-exceptions.log
You can attach logs to this bug report by clicking the 'Add Attachment
or patch' button at the bottom of the page. Thank you for filing this
bug report and helping to make Ubuntu better.
thank you,
duanedesign
** Changed in: ubuntuone-client (Ubuntu)
Status: New => Incomplete
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1
https://bugs.launchpad.net/bugs/542581
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