I have the same symptoms. No user names > 8 characters. No non-alpha
characters in user names. No non-alpha characters in passwords (yeah I
know, home PC). No password >8 characters.

Still, cannot log on certain users (2), but can others (other 2). I get
the error or warning

gdm-simple-greeter[32458]: WARNING: Unable to lookup user name data:
Success

This might be introduced relatively recent (about 2-4 weeks) since these
users rarely logged on. They are now locked out - I don't know why that
can be.

-- 
Network users with longer than 8 character usernames do not show up in user 
list (possible fix included)
https://bugs.launchpad.net/bugs/476811
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