On my HP laptop with capacitive volume-control "softkeys", zero volume
and mute are two vastly different states: hardware "mute" is indicated
by the hardware mute button / LED turning orange, and mutes the internal
speakers no matter what state the OS is in.

In Windows 7, the mixer offers a distinction between 0% and mute.
The volume slider ranges between 0% and 100%, indicated by the icon showing 
zero to three "waves".
Mute is indicated by replacing the "waves" with a circular "no" symbol, and 
turning the hardware Mute LED orange.

In Gnome, any time I turn down the volume with my hotkeys, I have to
"dodge" the 0% mark, where gnome decides to forcibly assert the mute
pin.  Interestingly enough, Windows shows this same behavior only when
Windows Media Center is running.

I've fiddled with the source of gnome-settings-daemon, and I found it
relatively simple (aside from sign issues) to change the volume-down
behavior to match the volume-up behavior, with the enhancement of not
un-muting when lowering volume.  Attached is a rough patch to do just
that.

A marginally related bug specifically regarding HP hotkeys:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/284319


** Patch added: "Patch to remove mute-on-zero-volume behavior from 
gnome-settings-daemon"
   http://launchpadlibrarian.net/45619660/gsd_dont_mute_on_zero_volume.patch

-- 
Panel volume icon state changes to "mute" when volume reaches zero
https://bugs.launchpad.net/bugs/332081
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