I'm experiencing this same bug. Have been since I upgraded to Karmic.
It's still an issue under Lucid, too (fresh install)

I'm using a Treo 650.

With the visor module loaded, I get the following in /var/log/messages
when I press the hotsync button:

May  3 23:20:31 wedge kernel: [15820.044687] visor 2-1.3:1.0: Handspring Visor 
/ Palm OS converter detected
May  3 23:20:31 wedge kernel: [15820.044829] usb 2-1.3: Handspring Visor / Palm 
OS converter now attached to ttyUSB0
May  3 23:20:31 wedge kernel: [15820.044922] usb 2-1.3: Handspring Visor / Palm 
OS converter now attached to ttyUSB1
May  3 23:20:32 wedge kernel: [15821.281092] usb 2-1.3: USB disconnect, address 
23
May  3 23:20:32 wedge kernel: [15821.281491] visor ttyUSB0: Handspring Visor / 
Palm OS converter now disconnected from ttyUSB0
May  3 23:20:32 wedge kernel: [15821.281704] visor ttyUSB1: Handspring Visor / 
Palm OS converter now disconnected from ttyUSB1
May  3 23:20:32 wedge kernel: [15821.281734] visor 2-1.3:1.0: device 
disconnected

I'll try that apport-collect command next

-- 
Visor module resets Treo 680
https://bugs.launchpad.net/bugs/496665
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