This is probably related to current issues with sync. We have a new Status page that contains information about this issue. https://wiki.ubuntu.com/UbuntuOne/Status
I also updated the FAQ that you mentioned. It now prompts users to check the Status page first before doing a re-install. -- Ubuntu One does not sync files, ~/Ubuntu One/ remains empty https://bugs.launchpad.net/bugs/574586 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs