not all the time but it happens to me too and its not a bug of empathy.
the simple solution for me was sudo pkill mission and everything came
back to normal
** Package changed: empathy (Ubuntu) => telepathy-mission-control-5
(Ubuntu)
** Changed in: telepathy-mission-control-5 (Ubuntu)
Status: New => Confirmed
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MSN offline, but Empathy doesn't notice
https://bugs.launchpad.net/bugs/582478
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