hi David you're a life-saver with the hda-analyzer solution - i'd buy you a 
yacht if i had the cash.
installed the ".fw" patch in /lib/firmware, modified last line of 
alsa-base.conf, all to no effect.  i'm running lucid lynx on optiplex 380.

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No sound on Dell Optiplex 380 (ALC269Q, probably new chip)
https://bugs.launchpad.net/bugs/582199
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