Try Logging out of Facebook from your browser and then log in using your
user name instead of your email address.

I had this problem until I logged in using my user name instead of email
address (enter your user name where it asks for email address.) Logging
in like this corrected the problem for me.

I believe this bug is a problem with Facebook and not Empathy. Can
anyone confirm that the same problem and occurs with Pidgin or other
Jabber clients.

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facebook login doesn't work
https://bugs.launchpad.net/bugs/542477
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