Public bug reported:

Look - do you guys know what you are doing or not.  I have been a user
since approximately version 6.  Up until 9.04 all is well, easy to use,
set up etc.  Starting with 9.10 it has been a mess.   Difficult setup,
hours killed getting the computer to work right, still not quite right
after all is said and done.  Now to version 10. On one of my other
computers I upgraded 9.1 to 10.  the upgrade did not work well for
video, sound was always garbled and only after much work did I get video
to work right.  The problem seems to be the ATI video driver.

When I open Synaptic Package Manager it reports that there are 3 broken
packages on my system and to use "Broken" filter.  I checked your web
site but could not find any clear guidance on what "Broken" filter is so
I tried Fix Broken Packages under Edit In Synaptic.  Absolutely nothing
happened, no message, no indication that the command worked or any other
clue..  I then searched for videos drivers in Synaptic and found the
fglrx file and tried to load it.  I forget now but when I first
upgraded, and tried to solve the video problem was told (forget what
told me) that this is what I needed to load.  I tried to load the file
and received this error message

An error occurred 
E: /var/cache/apt/archives/fglrx_2%
3a8.723.1-0ubuntu3_amd64.deb: subprocess
new pre-installation script return error exit status 1

After more attempts over several days I got a really dumb idea.  I
decided to create a dual boot  system with one boot being the upgrade
ver. 10 and the other being created using a cd burned with the ver. 10
from your web site.  I loaded the cd version and all seemed well at
first.  The cd ver. was notably faster (something I assumed might
happen) and I now thought I could hopefully get video with good audio on
the cd. ver.  But guess what, I now have a computer with a dual boot
(both ver. 10) but no internet access from either boot.  The boot that
use to access the internet fine except for buggy video and garbled sound
won't access the internet and neither will the other boot.

I am at a loss at this point as to what to do.  I tried the icon in the
upper right that says something like autoeth and all seemed well except
it said it had never connect.  Never had this type problem before so not
sure what to do.  Hate to start all over with a reload that just erases
everything and end up at the same point.  Any ideas?

Guys it was this kind of never ending problems that made me give up
Windows and become a Ubuntu and iMac (for the wife) house.  At first you
were great and easy to use, but lately it has not been worth the effort.

In case you are wondering, I am reasonably computer literate, use the
command line, learned PC's with the first IBM dual floppy machines,
still think the HP41cv (not technically a computer) is (still have and
use mine) one of the best products ever produced and enjoy working with
computers for fun but not when I am forced to by poor upgrades.

so give me some hope please.  thanks  David

** Affects: ubuntu
     Importance: Undecided
         Status: New

-- 
I am getting fed up with Ubuntu releases
https://bugs.launchpad.net/bugs/588601
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