To be honest I don't think there is a specific culture about Ubuntu which requires introducing to the user. If there is unfriendliness in the community, we need to address that, rather than trying to explain or justify it.
Having said that, I think a number of documents address your concerns. Please have a look at the following documents and bring any comments you have about them to the Documentation Team mailing list, we can discuss how to improve them. I'll close this bug for now. http://www.ubuntu.com/community http://www.ubuntu.com/community/conduct https://help.ubuntu.com/community/HowToGetHelp https://wiki.ubuntu.com/ContributeToUbuntu ** Changed in: ubuntu-docs (Ubuntu) Status: Confirmed => Rejected -- Lack of "Linux Culture Guide" https://launchpad.net/bugs/83054 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs