I had the same error message. I had installed the three packages
xulrunner-1.9, xulrunner-1.9.1 and xulrunner-1.9.2. I removed all
xulrunner packages except xulrunner-1.9.2. Still no go.
Then went into the directory /etc/gre.d. There were (among others) two
files named "1.9.1.9.system.conf" and "1.9.2.3.system.conf.dpkg-bak".
After I removed the first and renamed the second to
"1.9.2.3.system.conf" prism worked.
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prism-google-mail won't start ("Could not find compatible GRE")
https://bugs.launchpad.net/bugs/568876
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