LindsayD,
    Have you checked this issue against the current release? I'd be interested 
in what the results of your testing are.

Thanks!

~JFo

** Summary changed:

- Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
+ Cannot mount media in DVD rom drive, Acer Timeline 4810T.

** Description changed:

+ Drive is detected, and media only detected if placed in the drive when
+ machine suspended. Even then DVD movies (purchased) are not recognised -
+ error message that media is unknown. Audio cd's sometimes play. When
+ trying to unmount, I am asked for my password - message given that
+ another user mounted the media.
+ 
  The problem occurred with Ubuntu 9.04 version with the kernel 2.6.28.?
  I upgraded to Ubuntu 9.10 with kernel 2.6.31-5. I updated via the update 
manager (instead of a new installation)
  
  ProblemType: Bug
  Architecture: i386
  Date: Wed Aug 12 14:27:58 2009
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/bin/yelp
  Package: yelp 2.27.3-0ubuntu2
  ProcEnviron:
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-5.24-generic
  SourcePackage: yelp
  Uname: Linux 2.6.31-5-generic i686

** Tags added: kernel-uncat
** Tags removed: needs-reassignment

** Also affects: linux (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: linux
       Status: Confirmed => Invalid

** Changed in: eject (Ubuntu)
       Status: Confirmed => Invalid

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T.
https://bugs.launchpad.net/bugs/412527
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