This is probably a udev issue, not a xkeyboard-config issue.
Normally you edit the relevant files in /lib/udev/keymaps/hewlett-packard* and
you specify what key is which.
When these key work sometimes and other times they don't, then it's strange.
You can get debug information from /var/log/Xorg.0.log and ~/.xsession-errors
which you can post here.
See https://wiki.ubuntu.com/Hotkeys/Troubleshooting for more on configuring the
hotkeys.
These issues would normally be reported to bugzilla.kernel.org, under the udev
package.
I'll mark the xkeyboard-config part of this report as 'Invalid'.
** Also affects: udev
Importance: Undecided
Status: New
** Changed in: xkeyboard-config (Ubuntu)
Status: New => Invalid
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Quick buttons in HP DV9285 stop working
https://bugs.launchpad.net/bugs/581704
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