This bug was fixed in the package otrs2 - 2.4.7-1ubuntu0.1
---------------
otrs2 (2.4.7-1ubuntu0.1) lucid-proposed; urgency=low
* debian/postinst: Make /var/lib/otrs/Config/ writeable for www-data, so
that configurations from OTRS are working. (LP: #605891)
-- Marc Deslauriers <[email protected]> Thu, 15 Jul 2010 10:07:28
-0400
** Changed in: otrs2 (Ubuntu Lucid)
Status: Fix Committed => Fix Released
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[SRU] /var/lib/otrs/Config should be writable by www-data for the config
interface to work
https://bugs.launchpad.net/bugs/605891
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