[Sorry, clicked "send" to early...]
I am marking this bug as invalid, because it is not a bug report but a support 
request. We appreciate the difficulties you are facing, but it would make more 
sense to raise problems you are having in the support tracker at 
https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs.

-- 
Need for more sensible access to multimedia.
https://bugs.launchpad.net/bugs/610151
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