I filed 2 support tickets with Cyberlink and got the following two responses:
Thank you for contacting CyberLink Technical Support. I understand that you are getting issues while using PowerDVD Linux software on Ubuntu 10.04. In response to your issue please note that PowerDVD Linux software is not compatible with Ubuntu 10.04. This is the reason you are getting issues with the same. I sincerely apologize for any trouble you have encountered so far. Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries: http://www.CyberLink.com/english/cs/support/form/index.jsp Thanks and Regards Piyush CyberLink Technical Support and ----------------------------------------------------------------- Thank you for writing back. Regarding your issue please note that in future if we release Power DVD linux compatible with Ubuntu 10.04 it will be updated on our website. Currently there is no information available with us regarding the same fom our research team. I again apologize for any inconvenience. Thank you for your patience and understanding. Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries: http://www.CyberLink.com/english/cs/support/form/index.jsp Thanks and Regards Piyush CyberLink Technical Support ----- I was aware that this software isn't compatible with Ubuntu 10.04. I also attached a link to this bug report when I filed the support ticket. I would recommend that Canonical actually offer software from a company that wants to support their product and keep it up to date, Cyberlink obviously doesn't. -- CyberLink PowerDVD Linux - https://bugs.launchpad.net/bugs/570967 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
